Toshiba Canvio Premium Mac 1TB Portable External Hard Drive 2.5' USB 3.0 - Dark Grey.Free Delivery is available when you spend over £49.99 and choose the 'within 5 working days' delivery option. Restrictions apply, please see our Delivery Information Page for details.11pm next day delivery cut off subject to payment processing. Toshiba Electronic Devices & Storage Corporation and its affiliates (Toshiba) supply a wide range of innovative hard disk drive (HDD) products to meet the varied demands of the diversified storage marketplace. Products include high capacity power-efficient storage.

• Drivers For Toshiba External Hard Drive 320gb

Is your 1TB/2.5TB or 5TB Toshiba external hard drive not working nor showing up in PC? If you can't stand the loss of saved data, spending another big bunch of money for purchasing a new external hard drive, relax and find solutions right here now.

1TB Toshiba external hard drive is not working and undetectable, help!

'Hi there, do you know how to make external hard drive show up in PC when it failed to be detected? I have 1TB Toshiba external hard drive with almost 500GB data saved on it.
It suddenly disappeared from my PC but the light of the drive is still on. What's going on with my drive? Do know you how to fix this issue?'

If you are having a similar problem on your external hard drive of Toshiba, Seagate, SanDisk, Samsung etc, don't worry. When your external hard disk suddenly fails to work, here are some tips for you to follow:

1. 1. Connect Toshiba or other brands of external hard drive with a new USB port to see whether works or not.
2. 2. Check out whether the drive is physically damaged or just logical error exist on it.
3. If it's physically damaged, you'll need to take it to for reparation in the hard disk repair center.
4. If everything works fine on the external hard drive but just cannot be detected, you can just follow below-offered solutions to repair your Toshiba external hard drive without losing any data now.

Part 1. Quick Fixes For Toshiba external hard drive not working issue

Quick Fix 1: Check power management for USB Hub

• Click Start, type: devmgmt.msc and hit Enter.
• Open Device Manager and expand 'Universal Serial Bus controllers'.
• Right-click on theUSB Root Hub, click on'Properties'.
• Go to Power Management and uncheck'Allow the computer to turn off this device to save power'.

If this doesn't work, try Quick Fix 2.

Quick Fix 2: Reboot PC into Safe Mode

In order to thoroughly check out and find the exact problem, you can try to reboot PC into Safe Mode to see where Toshiba external hard drive can work or not:

• Go toSettings, click on 'Update & security'.
• Tab on 'Recovery', select'Advanced Startup'and click 'Restart now'.
• PC will automatically boot into another Startup Settings screen, pressF4to initiate PC reboot into Safe Mode.
• Then check whether the Toshiba external hard disk can be detected or not.

If not, don't worry. Effective fixes and solutions are available to help to fix Toshiba external hard drive not working issue right now.

Part 2. Effective FixesFix internal errors on not working Toshiba external hard drive with disk check

Disk check can effectively fix and repair some internal errors on your storage devices, even including the hard disk drive not working issue. Here you have two options to get this issue fixed:

Option 1. Fix Toshiba external hard drive not working error with partition manager freeware

1. Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking 'Check File System'.
2. Click 'Start' to continue and let this program check and fix all found errors on the Toshiba external hard drive.

3. Click Finish to complete the process.

Option 2. Fix Toshiba external hard drive not working error by running CMD

• Press Win + R to open Run dialog and type: cmd to open Command Prompt by hitting Enter.
• Type:chkdsk /f c: (C shall be the drive letter of your Toshiba external hard drive.) and hit Enter to run the disk check process.
• Type: exit to finish the process when the disk check process is finished.

Then you can check to see whether this has worked to repair your Toshiba external hard drive or not.

Part 3. 100% Working MethodUninstall & reinstall Toshiba hard drive drivers, making external hard drive show up

• Click on Start and type: devmgmt.msc to open Device Manager by hitting Enter.
• Expand'Universal Serial Universal Serial Bus controllers', right-click every USB device found there and select 'Uninstall'.

Drivers For Toshiba External Hard Drive 320gb

Then check out whether any device shows up as unrecognized or not:

• If the Toshiba external hard drive shows as unrecognized, go to drivers tab and delete/uninstall the driver. Then check out whether the external hard drive shows up in My Computer/My PC or not.
• If it doesn't show up, reboot or restart PC.
• If it shows up but disappear later, repeat above steps and go to Disk Management, change the drive letter of your Toshiba external hard drive and reconnect it to PC to let PC detect it again.

Part 4. Restore dataData recovery on Toshiba external hard drive after fixing not detected/working error

After repairing Toshiba external hard drive not responding, working or detected errors, you may want to find your data on the Toshiba external hard drive. If no data is found or data become inaccessible, relax. Professional data recovery software - EaseUS Data Recovery Wizard will help to get all your data out of Toshiba external hard drive:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

After this, save your data into a secure device and then format Toshiba external hard drive and reset it into reusable for saving data again

Hi Joseph,

1.Does other USB device work fine on this computer?

2.Do you get any error code or error message?

3.Was the Toshiba External Hard drive working fine before with this computer?

Method 1:
You may run the fix it from the article.
Hardware devices are not working or are not detected in Windows
http://support.microsoft.com/mats/hardware_device_problems/en-us

Method 2:
You may assign a different drive letter and then check.
Change, add, or remove a drive letter
http://windows.microsoft.com/en-US/windows7/Change-add-or-remove-a-drive-letter

Method 3:

a) Click Start.
b) In the search box type Device Manager.
c) Locate Disk drives and expand the chevron.
d) Right click External drive.
e) Click Properties and then go to Drivers tab.
f) Click Uninstall and click Apply and OK.

You may reinstall the drivers from the manufacturer’s website.

After reinstalling the drivers, you may select scan for hardware changes and see if the drive gets detected correctly, if it does not help then try restarting the computer.